Disruptions in the supply chain lead to financial losses for transport and logistics companies. The shortage of truck drivers is inhibiting the industry's growth potential. In addition, the increasing demand for environmentally friendly transportation solutions poses a further challenge. Digital technologies offer an opportunity for differentiation; however, their continuous progress creates an additional dynamic. Transport and logistics companies need to safely negotiate this complex situation and make sustainable decisions.
Since 1996 iteratec has been supporting companies such as Kühne + Nagel, Deutsche Bahn and Hapag-Lloyd and showing how digital technologies provide opportunities for the future.
of German transport and logistics companies are using data and AI for real-time supply chain tracking.
Source: HERE Technologies
of logistics companies see skills shortages as a future challenge.
Source: Bundesvereinigung Logistik
Standard software has never been developed for this complex and heterogeneous industry. Instead, each company in the logistics and transport sector has to rely on individual solutions. We help our customers transform their supply and transport systems and provide access to future-proof technologies.
Customized supply chain solutions are essential in the transport and logistics industry to withstand competitive pressures and meet customer demands.
We develop customised solutions for your supply chains to meet the demands of the dynamic transport and logistics environment.
Internet of Things (IoT):
IoT enables real-time monitoring and management of goods, machines and inventories.
Artificial Intelligence (AI):
AI optimises forecasting, inventory management and route planning.
Blockchain:
Blockchain technology enables transparent and secure supply chains.
Predictive Analytics:
By analysing historical data, companies can predict future demand and bottlenecks.
Do you have any questions or requests? We are here to help.
Efficient process automation solutions are key to maintaining and increasing competitiveness in the logistics and transport industry.
We offer technology that enables a large number of manual steps to be replaced by digital solutions.
Business Process Management:
Automatically control and monitor processes to save time and resources, minimise errors and increase productivity.
Artificial Intelligence and Machine Learning:
Develop intelligent systems that recognise patterns, optimise supply chains and make predictions based on data.
Digital Twins:
Develop virtual models of real logistics systems to simulate, analyse and optimise processes. This can minimise risk and predict maintenance requirements.
Robotic Process Automation:
Automation of manual system interfaces and processes using software robots to automate recurring and time-consuming activities.
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IT processes are becoming more agile as infrastructure becomes more modular and connected. Networking monolithic IT systems with innovative, customised components is critical to digital transformation and blurs traditional boundaries between IT systems.
We can help you modernise your application landscape, from analysis to design and implementation, all from a single source.
Application Analysis:
Conducting analyses to determine the need to modernise applications and application landscapes.
Migration Strategies:
Developing strategies to successfully migrate applications from one platform to another.
Transformation:
Moving applications from on-premises platforms to the cloud.
Legacy Systems:
Adaptation and modernisation of legacy systems in preparation for replacement.
Do you have a specific request or question? Our expert will be pleased to help.
Discover the success stories of our customers in the transport and logistics industry.
As one of the world's leading liner shipping companies, Hapag-Lloyd is constantly striving to optimise its customer service offering through digitalisation and to improve customer interaction.
The challenge:
Hapag-Lloyd was looking for ways to revolutionise its booking processes and provide digital services that would enable users to work faster and more efficiently. The challenge was to provide customers with an intuitive and transparent online solution that would save time and improve service.
The solution:
iteratec supported Hapag-Lloyd in the development of such a solution. The result is Quick Quotes: a digital service that enables customers to receive customised transport offers within seconds. Quick Quotes is integrated into Hapag-Lloyd's online business platform, which significantly simplifies the booking process.
Added value:
The introduction of Quick Quotes has led to significant improvements in customer service. Hapag-Lloyd's customers benefit from a flexible and time-saving way to instantly calculate transport costs. This improved and accelerated service strengthens customer loyalty and sets Hapag-Lloyd apart in the industry as a pioneer of digital innovation. The new online solution not only creates direct added value for users, but also represents an important step in Hapag-Lloyd's digital strategy.
Deutsche Bahn has responded to rail travellers' demands for a simpler and more convenient travel experience with the innovative "Comfort Check-in" - a digital service that enables self-checking of tickets on ICE trains.
The challenge:
The challenge was to optimise ticket control processes, reduce waiting times for passengers and at the same time personalise the service on the train. Deutsche Bahn wanted to make long-distance travel more attractive and increase passenger satisfaction.
The solution:
iteratec supported Deutsche Bahn in the development of Comfort Check-in. This service enables travellers to check their ticket on their smartphone in the train and thus mark themselves as already checked in. Passengers are thus guaranteed an undisturbed travel experience, while train staff are relieved at the same time.
Added value:
With Convenience Check-in, Deutsche Bahn has not only significantly improved the travel experience for its customers, but has also made internal processes more efficient. Passengers enjoy more autonomy, fewer interruptions and greater travel comfort. At the same time, train staff can concentrate on customer service and benefit from an optimised working environment. Comfort Check-in is therefore an innovation that benefits both customers and Deutsche Bahn staff, and will make rail travel more attractive in the long term.
The logistics and transport industry is responsible for around 8% of global CO2 emissions. A rethink towards more sustainability in this sector is crucial. For a logistics service provider, iteratec has developed a solution to accurately measure transport-related emissions and effectively reduce or offset them.
The challenge:
The requirement was to provide the emissions for a correct CO2 balance as well as reporting on the emissions generated by national and international deliveries. Complex IT interface requirements made it difficult to implement a standardised and efficient data flow. Innovative approaches were required to enable comprehensive and effective data use and delivery.
The solution:
The solution developed by iteratec acts as an orchestrating backend and processes the emissions generated per shipment. It is the key product in the reporting of CO2 equivalents that take place in a logistics process. The solution is designed to be continuously enhanced, e.g. by connecting additional data suppliers.
Added value:
The customer is now able to transparently display and monitor the calculated and determined emissions of individual shipments. The IT solution developed is a key prerequisite for achieving CO2e neutrality.
Companies in the transport and logistics sector are facing new challenges - from changing customer requirements and staff shortages to disrupted supply chains. Digital technologies offer the potential to master this change and stand out from the competition. For over 25 years, iteratec has been supporting logistics and transport companies in transforming their business processes and making them more efficient with innovative IT solutions. Whether you are a logistics service provider, freight forwarder or transport company - we offer customised solutions that increase efficiency, improve transparency and reduce operating costs. Our expertise ranges from the digitalisation of complex supply chains and the integration of IoT and AI to the automation of recurring processes.
With over 1.000 successful projects and a customer satisfaction rate of 97 %, iteratec is a leading partner for companies looking to drive their digital transformation. We are the partner that makes the difference.
Do you have any questions or specific requests? Let's talk about how we can meet your challenges.
Ulrich Buhrmann, Director Market Transport & Logistics
