Mobile, flexible and personalised

Hardly any other industry has to reinvent itself as frequently as the logistics industry. Whether it is about shipments, delivery services on the final mile or solutions for worldwide transport services: The biggest challenge is to satisfy demanding customers while maintaining competitive prices. iteratec has been supporting logistics companies for many years in developing their central IT solutions, e.g. for transport, order, carrier and delivery management. No matter if you‘re dealing with transport by land, rail, sea or air – we are here to accompany you with our expertise and lead you towards your goals on your journey into a digital world.

Design / implementation of a knowledge management system

The customer 

The customer operates a future-oriented port management business.

The challenge 

Due to the high level of complexity of the area of responsibility, it is of the utmost importance to the customer to master existing and new tasks so that that the knowledge and experience, i.e. the expertise, of all employees as well as external personnel is easily accessible.

The solution 

A holistic approach drawing on knowledge management solutions with the relevant presentation in the Enterprise Wiki “Confluence“ which allows for documents to be saved, content to be composed simply as well as an exchange across different teams based on Web 2.0 technologies.

The added value 

Transparency was created in the company via know-how carriers and knowledge. This ensures better quality of service as well as cost savings in the long term.

In cooperation with the Hamburg University course IT Management we have programmed an Augmented Reality App for the Hamburg Port Authority. You can find further information in the video from the HPA.