Even the best self-service system is of no use if nobody wants to use it. That is why, right from the start, the focus has been on the users and ensuring they enjoy using the app. This was the only way to achieve the strategic objectives associated with the project.
MERCEDES-BENZ GROUP
5-STAR APP FOR HR MANAGEMENT
All HR services in one app
The my|work app is aimed at more than 100,000 employees in Germany. As a central point of access for all employees’ individual matters, the app complements a wide range of previously decentralised services and brings together a wealth of relevant HR information in one place. Users therefore have direct access via their smartphones to functions such as personal time recording and management, or payslips.
Self-service solutions are only as good as the user experience they provide. That is why high usability has been the central focus throughout the development of the my|work app. Instead of using a cross-platform framework, the development team has therefore adopted a native approach from the outset. The aim is to use the app to create a lightweight and intuitive user experience, similar to that which users are familiar with from iOS and Android applications. To this end, iteratec is working with the client not only to implement a UX-optimised user interface, but also to adapt the underlying workflows.
