Application Performance Management
Reliable and highly available applications are a must—with us, you can master the freestyle.

Performance as a strategic competitive factor

Every second of loading time and every page bounce costs customers, revenue, and reputation in the digital business environment. When a one-hour outage causes millions in damage or a 100-millisecond reduction in loading time brings almost 1% more revenue growth, the performance of your applications becomes a strategic competitive factor. It's high time to adapt your monitoring accordingly.

Application Performance Management (APM) provides the key to automatically monitoring the performance of your desktop, web, and mobile applications in complex application landscapes, gathering insights into user behavior and customer experience, and thereby not only ensuring availability but also providing better digital user experiences for your customers.

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Performance taken further

We understand application performance management as a comprehensive approach to continuous data collection and processing in your business applications and the underlying systems. APM thus goes far beyond the mere high availability of your applications, enabling the measurement and optimization of the customer experience and insights for business decision-making processes:

  • Incident detection: Identify risks to the availability of your applications earlier and assess their impact right down to the end customer.
  • Problem analysis: Use root cause analysis and integrated analysis tools down to the code level for fast and targeted problem solving.
  • User journey: Collect information about your users' behavior and identify sensitive points along their customer journey to secure your business processes.
  • Decision-making: Use insights from user behavior analysis to make better decisions.
  • Control: Control your business processes in specialist areas, sales, and marketing based on meaningful data analytics.
  • Collaboration: Improve collaboration within IT and across management, specialist areas, and development using a shared database.
  • Software quality: Increase the quality of your software by taking non-functional requirements and user feedback into account. 

What we do for you

Take advantage of the possibilities offered by application performance management for greater transparency and a better customer experience. Our experienced APM experts will accompany you from the initial planning stage through to the implementation of your customized monitoring solution. We provide technology-independent advice on the following aspects:

  • APM strategy: Monitoring health check to determine the APM maturity level and identify the requirements and possible applications of monitoring solutions
  • Performance engineering: Consulting workshops, architecture audits, good practices, and technical concepts for monitoring your applications and architectures
  • Tools & providers: Consulting on solution and provider selection, tool introduction and implementation, and user training
  • Infrastructure & Operations Monitoring: Creation of operating models and concepts (AIOps, DevOps, BizOps, BizDevOps, and NoOps), introduction and support of these models with monitoring (tools)
  • Data Analytics: Consulting on the use of business KPIs to control business processes

AppInsights as a solution for your business

AppInsights is our approach to open source-based monitoring for real-time monitoring of applications and underlying resources. Learn more about the benefits and how you can use it.

[Translate to en:] Ansprechpartner Stefan Thieme

Your contact

Do you have a specific enquiry or questions about how you can make the most of application performance management? Send me a contact request and I’ll get back to you.

Stefan Thieme

FAQ

What is Application Performance Management (APM)?

Application Performance Management is a comprehensive approach to automatically monitoring and analyzing the performance of desktop, web, and mobile applications to ensure availability and improve the digital customer experience.

Why is APM important for businesses?

APM helps companies identify performance issues, downtime, and bottlenecks early on, improve software quality, and enhance decision-making and business process management with meaningful data.

How does iteratec support APM?

iteratec provides support from initial planning through to implementation of customized monitoring solutions, including monitoring health checks, performance engineering, selection of suitable tools, and consulting on infrastructure, operations, and data analytics models.

How does APM contribute to the customer experience?

APM collects information about user behavior and identifies sensitive points along the user journey, enabling companies to resolve performance issues and improve the digital experience for customers.