With the new 360° Customer Dashboard, Stadtwerke Neumünster aims to provide its staff with a unified, cross-divisional view of the customer.
Currently, customers from different business units are managed using different software systems. Due to this heterogeneity, an integrated view of the customer is not possible without an additional software solution.
Our joint agile ‘Cockpit Project’ was carried out on an equal footing, with a high level of commitment, a strong focus on solutions and to a high standard. The agreed cost and timeframes were adhered to.
Even during day-to-day operations, we can always rely on the agreed support from iteratec!
Partner Manager at Stadtwerke Neumünster
The 360° dashboard impresses with a robust, extensible architecture that enables the integration of future software systems. Development is carried out iteratively, which means adjustments to the project scope can be easily accommodated. Iteratec provides the full SCRUM team, comprising a SCRUM Master, Product Owner and development team.
As Iteratec covers almost the entire functionality of the Cockpit through automated testing, a high standard of quality is consistently maintained.
For Stadtwerke Neumünster, the MVP already provides a central view of the business partner.
Further information can also be found on our blog.
Stadtwerke Neumünster is one of the leading service providers for energy, telecommunications, water, mobility and leisure in Schleswig-Holstein.